MileCasino Terms & Conditions Overview

These Terms and Conditions govern every visit to MileCasino’s harbor and every wager placed within it. By creating an account, a player agrees to sail under these rules, and MileCasino recommends reading them in full before setting off. Continued use of the platform constitutes acceptance of the current version of this document.

Eligibility and Permitted Jurisdictions

Access to MileCasino is restricted to individuals who meet the following conditions:

1. The player is at least 18 years old, or the legal age of majority in their home jurisdiction, whichever is higher.
2. The player is registering and playing from a country where online gambling is lawful and where MileCasino is permitted to operate.
3. The player is not a resident of a restricted or sanctioned territory, as listed in the registration process.
4. The player is acting on their own behalf and not on behalf of a third party.

MileCasino reserves the right to request proof of age and residency at any point and to suspend accounts where eligibility cannot be confirmed. Players are responsible for confirming that participation in online gambling is legal where they reside.

Account Registration and the One-Account Rule

Each player may hold exactly one account with MileCasino. Duplicate accounts, whether created under the same name, address, payment method, or device, will be merged or closed, and any associated bonus funds forfeited. Registration requires accurate, current, and complete information, including a valid email address and legal name. Providing false information is grounds for immediate account closure without refund of remaining balances.

Players are responsible for maintaining the confidentiality of their login credentials. MileCasino is not liable for losses arising from unauthorized account access where reasonable security precautions were not taken by the player.

Verification and Know Your Customer Requirements

MileCasino applies standard Know Your Customer procedures to protect players and to comply with anti-money laundering regulations. Verification may be requested at registration, before a first withdrawal, or at any later stage, and typically includes:

• A government-issued photo identification document.
• Proof of residential address, such as a recent utility bill or bank statement.
• Confirmation of the payment method used for deposits, such as a card photo with sensitive digits masked.
• Additional documentation where source of funds needs to be established.

Withdrawals are paused until verification is complete. Accounts that cannot be verified within a reasonable timeframe may be closed, with deposited funds returned via the original payment method, subject to standard processing checks.

Welcome Bonus Terms Summary

New players who complete registration and make a qualifying first deposit are eligible for a welcome bonus of 150% up to 2,000€, subject to a minimum deposit of 20€. This bonus, along with any winnings generated from it, is subject to a 35x wagering requirement before withdrawal becomes available. The bonus and associated wagering must be completed within 30 days of activation, after which any unused bonus funds and related winnings are removed from the account.

While the bonus is active, the maximum bet per round is 5€. Wagers placed above this limit may void the bonus and any winnings tied to it. Different game categories contribute to the wagering requirement at different rates, reflecting their house edge and volatility:

Bets placed on excluded games or on sportsbook markets do not count toward clearing the bonus. MileCasino reserves the right to withhold winnings where bonus terms have been circumvented through bonus abuse, including the coordinated use of multiple accounts or minimal-risk betting patterns designed to extract bonus value without genuine play.

Deposits and Withdrawals

Deposits are processed instantly through the payment methods listed on the cashier page, each shown in euros. Minimum and maximum limits vary by method and are displayed before a deposit is confirmed. MileCasino does not charge a fee for standard deposits, though a player’s bank or payment provider may apply its own charges.

Withdrawal requests are reviewed for compliance with these Terms, including verification status and any outstanding wagering requirements, before processing begins. Standard processing times range from a few hours to several business days depending on the method chosen. Withdrawals are generally returned to the same account or card used for depositing, in line with anti-money laundering practice. MileCasino may request additional checks on unusually large withdrawals before releasing funds.

Responsible Gambling and Self-Exclusion

MileCasino treats gambling as entertainment, not as a source of income, and provides tools to help players stay in control:

• Deposit limits, set on a daily, weekly, or monthly basis.
• Loss limits and wagering limits configurable from the account dashboard.
• A cooling-off period, temporarily restricting account access for a set duration.
• Self-exclusion, allowing a player to close their account for an extended period or permanently.

Players who believe their gambling has become problematic are encouraged to use these tools and to seek independent support from recognized organizations offering assistance with gambling harm. Requests for self-exclusion are actioned promptly and are not reversible before the chosen period has elapsed.

Fair Play and Game Certification

All games offered on MileCasino rely on a certified random number generator, independently tested and audited to confirm that outcomes are random, unpredictable, and free from manipulation by either the operator or the player. Return-to-player percentages for each game are published within the game information panel. MileCasino does not alter game outcomes and treats any attempt to interfere with game integrity, including the use of bots or exploits, as a material breach of these Terms.

Limitation of Liability

MileCasino provides its services on an as-available basis and does not guarantee uninterrupted access. To the extent permitted by law, MileCasino is not liable for indirect or consequential losses arising from use of the platform, including losses caused by internet connectivity issues, third-party payment delays, or events outside its reasonable control. Nothing in this section limits liability that cannot be excluded under applicable law.

Changes to These Terms

MileCasino may update these Terms from time to time to reflect regulatory changes, new features, or operational needs. Material changes will be communicated through the website or by email where practical, and the updated version will indicate its effective date. Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction under which MileCasino’s operating license is issued. Any dispute arising from use of the platform should first be raised with MileCasino’s support team for informal resolution. Where a dispute cannot be resolved informally, it may be referred to an independent alternative dispute resolution body recognized by the relevant licensing authority, before any other remedy is pursued.

Complaints and Contact

Players with questions, concerns, or formal complaints regarding these Terms or their account can reach MileCasino’s support team at support@milecasino.org. Complaints are acknowledged promptly and investigated in line with MileCasino’s internal complaints procedure, with a written response provided once the review is complete.